Payment

Payment Methods

We offer various payment methods for your convenience:

• Bank Transfer – Payments can be made to our official bank account. Account details will be provided during the booking process.
• Credit Card – We accept major credit cards (Visa, Mastercard, and others).
• Other Methods – Payments can be made through other approved methods under Ayres Indonesia, managed by PT. Citra Samudera Inovasi.

Payment Terms

• All payments must be made in the currency stated on the invoice.
• Payments must be completed within the specified timeframe to avoid penalties or service suspension.
• Please send proof of transfer to our team to expedite the verification process.

Cancellation & Refund Policy

• Cancellations made by customers may be subject to fees according to our policy.
• Refunds will be processed within a maximum of 14 business days.
• If cancellations occur due to bad weather or unforeseen circumstances, customers are entitled to reschedule or receive a refund according to our policy.

For more details, please contact our customer service team.